Lunivia collects personal data such as name, email, postal address, phone number, payment data (processed securely via third-party providers), and browsing data.

This data is used to process orders, manage customer accounts, ensure delivery, improve user experience, prevent fraud, and send marketing communications (only with user consent).

Legal basis for processing includes contract execution, user consent, and legitimate business interests.

Data retention periods are as follows:

• Customer data: duration of the relationship + legal obligations
• Prospect data: 3 years
• Billing data: up to 10 years (legal requirement)

Data may be shared with secure partners such as payment providers, delivery services, and marketing tools, strictly within the scope of services provided.

In accordance with GDPR (EU Regulation 2016/679), you have the right to access, rectify, delete, restrict, and transfer your personal data.

You may exercise your rights at any time by contacting: [contact email]

If you believe your rights are not respected, you may file a complaint with your local data protection authority.

These Terms & Conditions govern the sale of products offered by Lunivia.

Products are cosmetic items described as accurately as possible. However, slight variations may occur.

Prices are displayed in euros (€), including applicable taxes. Shipping costs are calculated and displayed before checkout.

Any order placed implies full acceptance of these Terms & Conditions. A confirmation email is sent after purchase.

Payments are processed via secure payment providers (credit card, PayPal or equivalent).

Orders are prepared and shipped within 1–3 business days. Delivery generally takes 3–7 business days depending on destination.

In accordance with consumer law, customers have a 14-day withdrawal period from the date of receipt. Returned products must be unopened, unused, and in their original packaging.

Refunds are issued within 14 days after receipt and verification of returned items.

Lunivia shall not be held liable for improper use of products or any allergic reactions. Customers are advised to check ingredients before use.

In case of dispute, customers may contact customer support or use a consumer mediation service.

These terms are governed by French law.

The website uses cookies and similar technologies to ensure proper functionality, analyze traffic, and improve services.

Cookies may include:

• Essential cookies (site operation)
• Analytics cookies (traffic measurement)
• Marketing cookies (ads & tracking)

Users can accept, refuse, or customize cookie preferences at any time via their browser settings or the cookie banner.

Cookies are stored for a maximum duration of 13 months in accordance with applicable regulations.

Disabling certain cookies may affect website functionality.

Publisher: Lunivia (independent business)

Registration details: Available upon request if required by law

Address: [business address]

Main activity: E-commerce

Email: Luniviapro@gmail.com

Publication director: Lunivia

Hosting provider: To be completed

All website content (texts, images, branding) is protected by intellectual property laws. Any reproduction without authorization is prohibited.

The publisher strives to provide accurate information but cannot guarantee completeness or absence of errors.

The website is governed by French law. Any dispute falls under the jurisdiction of French courts.